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Manage errors and problems

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A leader should be able to manage errors and problems to reach the vision.

Some good principles to follow to manage errors and problems that I have learned are:

  • In case of errors, find the reason not the guilty.
  • Ask why to understand the reasons of the problems.
  • After having found the reasons, focus on solving the problems instead to speaking about the problems without proposing options to solve them.
  • Balance creating an environment where errors are considered part of the learning process with holding the people accountable for their mistakes. This can be achieved by following the principles outlined above, while clearly communicating to individuals that they should do their best to avoid making the same errors in the future.

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