How to communicate effectively
The following are suggestions some collected from various contents and some from my own thoughts to communicate effectively:
- To communicate effectively we have to develop our verbal, nonverbal and paraverbal communication.
- Communication has to be adequate to the goal and the audience of the communication itself otherwise it is likely to create misunderstanding and fail to achieve our goal.
- Think how other people you want to communicate with would think. Think about what they know and don’t know to design the message so that it is more likely to be understood.
- Clarify the purpose of your message to be sure about what you want to communicate.
- Design the communication clarifying what ideas and in what order you want to say.
- Ask yourself these 5 questions before to design a message:
- What do I have to communicate?
- Who do I have to communicate with?
- Why do I have to communicate this message? What is the purpose?
- What is the audience and the context of the message?
- When is the best time to communicate this message?
- It is more effective to eliminate all the things that are not related to the final message we want to send. This reduces the likelihood to create misunderstanding.
- Pay attention to the feedback from the other person.
- Take the time you need to think about what you want to transmit and what is the best way to communicate it.
- Empathy helps to communicate effectively because helps to:
- reduce misunderstanding
- reduce conflicts
- understand how the other’s person are interpreting the message we have delivered.
- Try to understand what are the needs the other person has related to the message one is trying to communicate.
- Sometime, to reduce misunderstanding, repeat without modification what the other person said or did in order to allow them to process what they said.
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References
- Creiamo cultura insieme | 2021 | Irene Facheris
- How to win friends and influence people | 2018 | Dale Carnagie