The downsides of active listening and how to mitigate them
Contents
In various articles are reported that active listening have downsides. In particolar the following downsides are reported:
Downside | How to mitigate it |
---|---|
When there is conflict between sender and receiver, active listening does not work | Dialogue instead of discuss |
Sometimes it is not the right time to interrupt the other person to paraphrasing, providing feedback and asking questions | Understand when it is the right time to interrupt basing on the context and the needs of the other person. |
Focusing too much on performing active listening, neglecting what other person is saying | Obviously focusing on what the other person is saying and not on ourselves |
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