What are the main principles about communication
Contents
The main principles about communication are:
- Always respect the other people. This imply:
- Do not judge or criticise.
- Be honest. If you are wrong, admit it immediately
- Clarify:
- what is the purpose of what you want to communicate.
- what is your audience and the context
- When is the best time to communicate the message
- Listen carefully what the other person want to say. What are their needs and point of views? Develop empathy.
- Be specific and speak using simple words and phrases.
- Avoid that strong emotions drive you
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